Did you know an AyerPlay on hold message is the perfect vehicle to drive callers to visit both your website and also follow your company on social media? This greatly expands the reach of your on hold message. Callers can be encouraged to utilize all the features of your website, such as watching a video, booking an appointment or reading in depth information on your various products and services. You can also use your on hold program to introduce callers to the key personnel in your company and then encourage them to go to your website for up close and more personal information about your employees. This can help create a special bond between your customers and your employees. This can be especially important for a medical practice, where patients often need that personal connection with their caregivers.
In addition, your AyerPlay on hold message program can be used to encourage callers to visit your Facebook, Instagram, or Twitter pages and follow your company. If relevant, you can also notify callers of special offers only being made through social media. As you can see, on hold messages offer endless opportunities for enhancing your marketing across many digital platforms.
Visit our services page to find out more information about endless online opportunities!
At AyerPlay, we love providing Veterinary on hold message programs to over 1500 clients nationwide. Our vets feel on hold messages are vital to informing and educating their callers. Let's face it, most practices sometimes need to put a caller on hold. In fact, a recent survey showed that 57 percent of callers are placed on hold. So the question becomes-how can you add value to their wait time?
When Becky Dixon bought our company in 2013, she knew there were some immediate changes she wanted to make. As the long-time President of our company, Becky felt we needed a fresh new name.