Practice Name:*
Contact Person's Name:*
Contact Person's Phone Number:*
Contact Person's E-Mail:*
Doctors: (List last names only).
Phonetic spelling for unfamiliar names or other challenging words:
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INSTRUCTIONS FOR ORDERING YOUR NEW MUSIC & MESSAGE ON HOLD PROGRAM:(10 messages TOTAL) .blue box below.
(1) HOURS : Thank you for choosing (hospital name) . Doctors’ names and our team are here to serve your pets’ health needs (days and hours) . We appreciate your patience…someone will be right with you. Fill in your address/brief directions: List hospital hours:
(2) HOME DELIVERY : When you order your pet’s prescription medications through our practice, you get the benefit of trusted products, accurate dosing, and expert oversight - all delivered straight to your door. No guesswork, and no risky online sources. Just safe, reliable care from a team who knows your pet best. Check out our website to get signed up today!
(3) ANXIETY : Is something causing your paw-pal distress? Many animals struggle with anxiety…from thunderstorms and fireworks, to car travel and vet visits. Pets often have trouble adjusting to changes in lifestyle, such as a new baby or new home. If anxiety is taking a toll on your pet and you, ask the team at (Hospital name) about possible solutions to manage their stress.
(4) DENTAL : Dental care is an important part of your pet’s overall wellness. By their second birthday, 80% of dogs and 70% of cats have periodontal disease, which can worsen and lead to serious health problems if left untreated. While you’re on the line today, help protect your pet’s health by scheduling their next dental check-up with (doctors names) .
(5) WELLNESS EXAMS : Just like people, yearly physical exams for pets are vital for early detection of disease. While your pet may seem healthy, early signs of heart disease, arthritis and cancer can be found during a routine physical exam, allowing (Doctors’ names) to more accurately diagnose and treat many ailments. Let’s check in, and keep your pet on the path to wellness.
(6) AAHA : Established in 1933, the American Animal Hospital Association is the only organization that accredits veterinary practices throughout the U.S. and Canada on hundreds of standards of patient care, client service and medical protocols. Fewer than 20 percent of small animal hospitals can claim this distinction. (Hospital name) is proud to be part of this select group of practices.
(7) BOARDING : (Hospital name) offers pet boarding you can trust! When your pets are staying with us, we’ll make sure they’re safe and comfortable, with an animal-loving staff to help them feel at home. We fill up fast during the holidays and on weekends, so book a spot today!
(8) PET INSURANCE : We often get questions about pet health insurance, and though we’re not in the insurance business, we’ve seen it greatly help when unexpected care is needed. Many policies cover eligible medical treatments, surgeries and prescriptions, so you can make decisions based on your veterinarian’s recommendation, not the cost of treatment. Ask for more details when we return to your call.
(9) SOCIAL MEDIA : EmBARK on a journey with us! Connect with our furry family on social media to stay informed with the latest in pet care tips, adorable patient stories and photos, and current promotions.
(10) PARASITES : Fleas, ticks, and heartworms don’t take a vacation, and neither should your pet’s protection. Year-round parasite prevention keeps your furry friend safe, healthy, and itch free - no matter the season. Talk with a member of our team about the best plan for your pet.
(11) LYME DISEASE : Lyme disease is a serious concern for both dogs and people and is spread through the bite of infected ticks. In dogs, it can cause joint pain, lethargy, and in rare cases, kidney disease. At (hospital name) , we offer Lyme screening, year-round tick prevention, and an effective vaccine for dogs in high-risk areas. Ask us how you can help protect your pet.
(12) ALLERGIES : Is your pet constantly scratching, chewing at their paws, or rubbing their face? These may be signs of atopic dermatitis, a common skin disease often associated with environmental allergens like pollen or dust mites. There’s no need to let your pet suffer. (Doctors’ names) can help identify your pet’s triggers and recommend treatments to provide lasting relief.
(13) FELINE CARE : Our feline friends are smart, so if they don't want to go to the vet, they’ll fight you tooth and nail – literally. Crate training can help! Get them comfortable with their carrier at home, and bring their favorite treats to create a more positive experience. Cats are experts at hiding illness, so regular checkups are essential for catching potential health concerns early.
(14) ONLINE BOOKING : Did you know you can schedule your pet’s next appointment with (hospital name) from our website? Browse open appointment times and book when it’s most convenient for you. Check us out at (your web address) .
(15) MULTI-DOG HOUSEHOLD : Living with two or three dogs can be a lot of fun - and a little busy. Help keep the peace by making sure each dog has his own space, food bowl, and plenty of daily exercise. Regular wellness visits and behavior check-ins can help ensure every pup in your pack stays happy and healthy.
(16) MICROCHIP : Recent natural disasters have shown us images of stranded animals and grief-stricken pet owners. Thankfully, we’ve also seen heartwarming stories of happy reunions due to microchipping. A quick scan of a lost pet provides your contact information, getting your pet safely back to their home sweet home. Ask for details about this affordable tool.
(17) TORN ACL : We often hear about athletes having a ruptured or torn A-C-L, but did you know this injury of the anterior cruciate ligament is very common in larger breeds, and older or overweight dogs? If your dog has been limping or seems to be in pain, schedule an exam with (doctors’ names) .
(18) GROOMING : Keep your best friend looking sharp with a spa day at (hospital name) . From luxury baths to refreshing cuts, we’ll help make sure your little sidekick is looking and feeling fine. Book an appointment today! Optional - add groomer’s name:
(19) ARRIVING ON TIME : The team at (hospital name) kindly requests that you arrive on time for your appointment. Your promptness allows us to give you and your pet the attention you deserve, while remaining on schedule for our patients. We appreciate your understanding and cooperation in helping us provide the best experience for all our clients.
(20) TRIVIA : Does your dog do the upside-down, wiggle-around, back-rub-on-the-floor routine? If so, it’s often their version of a 'happy dance'. Whether it’s pure joy or ultimate comfort vibes, the next time they bust out their signature move, it’s safe to say they’re living their best life!
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